On Apr 8, 2019, at 2:26 PM, Yamuna <delivery@shopify.com> wrote:

Hey Galina Saye,

Thank you for your purchase! Here are your downloads:

Hips Focus Video Series Hip Focus Videos.pdf Download Link: http://www.yamunausa.com/a/downloads/-/4a2361de84f27243/de2e4fdf8ef84489

Save Your Pelvis (Pelvic Floor) Women_40_w_Dis_480p.mov Download Link: http://www.yamunausa.com/a/downloads/-/0e604bd775e72fad/f5677b54fdffff2d

Enjoy,

Yamuna

 

Hi Yael,
I was trying to open save your pelvis from the email below but link does not open. What I get is “page cannot be found.“. 

I thought that the link remains active once I purchase the download. How long does the link remain active?  How do I get it reactivated?

Carolyn Ho

Sent from my iPhone

Begin forwarded message:

From: Yamuna <delivery@shopify.com>
Date: January 28, 2019 at 10:36:35 PM HST
To: beyondyoga8@gmail.com
Subject: Your downloads are ready
Reply-To: yael@yamunausa.com

Hey Carolyn Ho,

Thank you for your purchase! Here are your downloads:

Save Your Pelvis (Pelvic Floor) Women_40_w_Dis_480p.mov Download Link: http://www.yamunausa.com/a/downloads/-/bf731adf4b27768c/6103aa6fe12c9d39

Enjoy,

Yamuna

 

 

Yael Zake Becker	Wed, May 15, 8:16 AM
to Melyssa, Joann, me

Hello Elias

Do you think you can assist this customer. I can open the link just fine and no one else has had an issue with it.

Thanks so much, yael

On Wed, May 15, 2019, 8:09 AM Melyssa Davis <melyssadavis@gmail.com> wrote:

Hi! When I click Brian’s link on my iphone I get 404 (attached). When I click it on my laptop I get the download page. Unfortunately he confirmed this morning he gets 404 on his laptop and on his mobile. 

M 

Sent from my iPhone

On May 15, 2019, at 7:11 AM, Yael Zake Becker <yael@yamunausa.com> wrote:

Dear Melissa,

Did you try clicking on the link?

I just do from my computer and my mobile phone and it works. See attachment.

Yael

On Tue, May 14, 2019, 11:02 PM Melyssa Davis <melyssadavis@gmail.com> wrote:

Hi Joann! Brian Fearnett is getting a 404 page not found on the link to download videos. Is it because he is on mobile device? 

The "Your downloads are ready" email doesn't mention this - ugh my people are gonna be frustrated. 

Thanks in advance

Melyssa

---------- Forwarded message ---------
From: Brian Fearnett <brianjfearnett@gmail.com>
Date: Tue, May 14, 2019 at 9:38 PM
Subject: Re: YBR 90 Day Challenge - your invitation (starting May 15)
To: Melyssa Davis <melyssadavis@gmail.com>

thank you for this Melyssa. I wonder if tomorrow you could use your connections to get me a download for Total Body 2014 that actually works. I have written in twice to Yamuna because the download link (as below) I was sent on 12th May just tells me "page was not found”.

Only if you feel comfortable doing so. Cheers brian.

Hey Brian Fearnett,

Thank you for your purchase! Here are your downloads:

Total Body 2014 Total Body 2014.zip Download Link: http://www.yamunausa.com/a/downloads/-/3f5540ad6d0f071e/0cfe703315dd53c7

Enjoy,

Yamuna